I want to talk about seven common body language mistakes you may be making at work—often without realizing it. These small habits can quietly affect your credibility and how professionally you’re perceived by others.
And trust me, I’ve made all seven of these mistakes myself. Avoiding them takes intention and self-awareness, but the payoff is worth it. Let’s dive in.
1. Shrugging Your Shoulders
Shrugging your shoulders may seem harmless, but in a professional setting, it can send the wrong message.
A double shoulder shrug usually signals, “I don’t know.” While honest, it can come across as passive—especially if you don’t follow it up with a solution, such as offering to find the answer or directing someone to the right person.
A one-shoulder shrug can be even more damaging. It may communicate not only uncertainty, but also indifference, as if you don’t care.
Even if you don’t know the answer, it’s better to say so clearly and proactively rather than relying on a shrug.
2. Eye Rolling
Almost everyone has felt like rolling their eyes at work—whether it’s at a frustrating situation, a coworker, or even a boss. But acting on it is never a good idea.
Eye rolling is a direct signal of contempt. When aimed at someone, it shuts down connection and creates tension. When done in response to a third party, it becomes a form of silent gossip—communicating judgment without words.
No matter how frustrated you feel, avoid eye rolling altogether.
3. Using Small, Closed-Off Gestures
When you speak in meetings or presentations, pay attention to your gestures.
Small, tight gestures close to your body—such as holding your hand near your chest—can make you appear less confident. Compare:
- “I want to talk about one thing” (tiny gesture)
- “I want to talk about one thing” (slightly extended gesture)
The second appears more confident and open.
A helpful rule:
- Small room, small gestures
- Large room, larger gestures
Just be careful not to make gestures so small that they signal insecurity.
4. Slouching or Poor Posture
With so much time spent on phones and computers, many of us have developed the habit of slouching or hunching over.
Poor posture makes us look smaller and less confident. Sitting or standing upright communicates assurance, attentiveness, and professionalism.
The good news? Posture can be trained. With practice, engaging your core and rolling your shoulders back will begin to feel natural—and eventually effortless.
5. Lack of Eye Contact
Good eye contact is essential in the workplace. Whether you’re passing someone in the hallway, having a one-on-one conversation, or giving a presentation, eye contact shows:
- Confidence
- Professionalism
- Presence
If maintaining eye contact feels uncomfortable, the goal isn’t to stare—it’s to engage naturally. Learning how to break eye contact confidently is just as important as making it.
6. Fidgeting
Fidgeting—playing with your hair, jewelry, rubbing your neck, or shifting constantly—are all self-soothing behaviors.
While the other person may not consciously notice what you’re doing, they will often feel discomfort. It can signal nervousness, distraction, or lack of engagement.
When communicating, aim to keep your movements calm and intentional.
7. Distracted Eye Contact
This final mistake is subtle but powerful.
Looking at the clock, glancing at your phone, checking your computer, or letting your eyes dart around the room sends one clear message: You’re not fully present.
Even if you’re still listening, perception matters. The other person will feel disengaged, and once attention appears lost, trust and connection begin to fade.
Why Perception Matters
With all seven of these body language cues, you may feel confident and engaged. However, professionalism isn’t just about intent—it’s about how you’re perceived.
Perception becomes the other person’s reality.
Like I said, I’ve been guilty of all of these, and I’ll probably slip up again in the future. None of us get it right 100% of the time. But self-awareness is the first step toward improvement.
The more aware you become of your nonverbal habits, the stronger your presence and credibility will be at work.
If you know someone who could benefit from this, feel free to share it. Small changes in body language can make a big difference in how you’re seen—and how you succeed professionally.