No doubt you know people are brash and self-centered. These two negative traits combined will most likely cause you to either minimize contact with them, or begrudgingly accept these behavioral flaws and show grace–even though
Whether it’s a social invitation or a sales proposition, we are all faced with those situations when we need or want to say “no” but we don’t want to appear rude or hurt someone’s feelings.
Do you sometimes fear that your curiosity in conversations with others is too forward, or even worse — a creepy invasion of their privacy? One of the best ways you can learn from and connect
Nobody likes to wait; and what’s worse is when you are waiting for someone to respond to your inquiry or invitation. But once you take the time to study your own behavior when it’s your
It happens to the best of us. We see someone we have met prior, and cannot remember their name. It can make you feel awkward, especially when they remember your name. Following are my four
You have probably experienced this frustrating but common conversation trap: You are telling a story to a person or a group, and someone either interrupts or chimes in on the heel of your story with
I am frequently asked by my clients as to how they can leave a conversation without feeling awkward or rude. I remember as a teenager being taught, “if someone calls you or approaches you,
We’d be glad to talk with you about training for you and your team and any upcoming events for which you need a speaker!
