It is frustrating when others do not remember our name! However, we know what it feels like when we cannot remember someone’s name. Help others out! Here are five ways you can help others remember
Awkward silences can show up in any conversation. The other person has stopped talking, and you are at a loss of what to say. It helps to have something in your back pocket to keep the conversation going. Here are
You may be a great listener; however, if the person talking to you senses you are not closely listening to them and 100% present, it feels frustrating and deflating. Following are six ways that you
We all should strive to be nice and polite people in the workplace, but there are four phrases that you may be saying that make you appear weak and lacking confidence. I must be transparent
In our desire to connect with others, we can sometimes say words or phrases with an intent of meaning well and showing that we care for the other person, when actually they are met with
Some people have no problem making eye contact one on one, however the dynamics of maintaining good eye contact when talking changes in a group setting, and in some cases, if you don’t adjust it for
What is the right way versus the wrong way to apologize? Many times it is the words that we use. If you want to sincerely apologize to someone whom you have either possibly offended or
We all know the importance of making a positive impression. Have you ever thought about how important it is to leave a positive impression when you end a conversation? Consider this: the peak-end rule is a
We hear the response “no problem” used in a variety of conversation exchanges. Sometimes it is given as a kind response to an apology, as a way to say, “that’s okay”. And it has also
Although it is never pleasant, learning how to accept criticism in the workplace is important to grow yourself. If all you receive is praise and compliments, it will be difficult to know what you can
We’d be glad to talk with you about training for you and your team and any upcoming events for which you need a speaker!
