Communication

confrontation vs accusation

Is It a Confrontation or an Accusation?

Neither confrontation nor accusation are things we particularly enjoy—especially when we’re on the receiving end. But it’s important to understand the difference between the two. Why? Because if you’re the one doing the confronting or

Read More »
antoinette griffin with a caption reading "be direct, not rude"

How To Be Direct Without Being Rude

When you are leading or communicating, you may fear being direct because you will come across as rude. Or perhaps you have been accused of being rude when you are merely being direct with others.

Read More »

Read More ...

Get In Touch!

We’d be glad to talk with you about training for you and your team and any upcoming events for which you need a speaker!