In our desire to connect with others, we can sometimes say words or phrases with an intent of meaning well and showing that we care for the other person, when actually they are met with
Some people have no problem making eye contact one on one, however the dynamics of maintaining good eye contact when talking changes in a group setting, and in some cases, if you don’t adjust it for
Although there are many ways that you can appear as an unapproachable leader, there are five signals that you may be sending without realizing it. Signals that broadcast to others that you are unapproachable, even
Building trust with introverts can sometimes take longer than with extroverts. Whether you are working to build trust personally or professionally, here are four ways that you can work to build trust: 1. Keep everything
What is the right way versus the wrong way to apologize? Many times it is the words that we use. If you want to sincerely apologize to someone whom you have either possibly offended or
We know that friendly eye contact is an important non-verbal cue of confidence, respect and connection in western cultures. But can you also show confidence, maintain respect and keep connection when breaking eye contact? Yes, you can, and
We all know the importance of making a positive impression. Have you ever thought about how important it is to leave a positive impression when you end a conversation? Consider this: the peak-end rule is a
If you work with or for an introverted leader, sometimes you may feel confused by their communication style as compared to extroverted leaders. Although not all introverts exhibit every one of these traits, you will likely notice
We hear the response “no problem” used in a variety of conversation exchanges. Sometimes it is given as a kind response to an apology, as a way to say, “that’s okay”. And it has also
How you show up on video is important! Unlike in-person meetings and gatherings, everyone is equally on display. Therefore, do these following five actions to show confidence on video calls or video conferences: 1. Log
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